Pitch deck
Front
Front's original pitch deck revealing how they transformed team email into collaborative shared inboxes.
- Industry
- SaaS
- Stage
- Series A
- Founded
- 2013
- Deck year
- 2016
The deck
About the company
Front Inc. provides collaborative inbox software for teams, headquartered in San Francisco. Originally started in Paris before relocating to the US. It raised $204M over 6 funding rounds, with Series D at $65M to expand their collaborative inbox platform.
The breakdown
What Is the Front Pitch Deck?
The Front pitch deck presented:
Shared inbox replacing chaotic team email
Collaboration features built into email workflow
Assignment, comments, and visibility tools
CRM and tool integrations
New category between email and helpdesk
Solving the universal pain of team email chaos.
Why the Front Pitch Deck Works The deck succeeds because it:
Creates new category rather than competing
Addresses universal team pain point
Shows clear workflow improvement metrics
Key Problems Addressed
Shared email addresses create confusion
No visibility into who's handling what
Duplicate responses embarrass teams
Context lost in forwarded threads
Product Vision: Email Built for Teams Front transforms email from individual tool to collaborative platform, with assignments, comments, and shared visibility.
Market Opportunity Every team with customer-facing email. Universal applicability across industries and company sizes.
Business Model SaaS subscription per user with team plans. Expansion revenue as teams grow and add integrations.
Category Creation as Moat Space between email and helpdesk was empty. Front defined and owned the category.
Founder insight: Category creation beats competition. Find the space between existing solutions.
This Pitch Deck is taken from Best Pitch Decks
Collaboration investors at SheetVenture.
Frequently asked questions
1. What exactly is Venture Sheet?
Venture Sheet is a powerful, all-in-one Google Sheet that gives you instant access to 1,000+ active investors — updated daily.
2. What business phone system problem did Aircall's pitch deck identify?
Front identified that team email addresses created chaos with duplicated responses, dropped messages, and zero visibility into who handled what.
3. How did Front's pitch deck reimagine shared inboxes?
The pitch presented collaborative workflows where teams managed emails together with assignments, comments, and analytics previously impossible with traditional email.
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